Home Care Software support services feature standard and extended support packages with unlimited program personalization options. Specialists who work the Help Center provide e–mail, web and voice-to-voice support for Home Care Software customers nationwide.
Standard live phone and online support:
9:00 AM – 5:30 PM EST (M-F)
24/7 Extended Support Available
Please contact your account manager for more information
24/7 Emergency support
Product Specialists are responsible for using their knowledge and expertise of CareSmart solutions to analyze client workflow, provide system setup advice, complete system setup, offer training and demonstration products as well as assist in issue resolutions.