Exceptional client care is the hallmark of the Home Care Software Solutions, Inc.s’ Client Services division. Each agency is assigned a dedicated account representative and has access to a well-trained and courteous training and support team.
At Home Care Software, “Great Customer Care” is not just a tagline, but a commitment and a passion.
We provide live Telephone and Online support from 9:00 AM to 5:30 PM EST. We will respond to non-emergency Support calls from You within one-half business days. Emergency after-hours and holiday support is provided M - F, 5:30 PM - 10 PM EST, Saturday, Sunday, and holidays, 9:00 AM - 5:00 PM EST.